CX Intelligence by: Brad Thomas Everyone with a contact center wants to get better insight into the true causes of any poor sales or service experience by their customers.
AWS Marketplace: CX Intelligence by eMite . AWS Marketplace on Twitter AWS Marketplace Blog RSS Feed. Solutions Business Applications Data & Analytics DevOps Infrastructure Software Internet of Things Machine Learning Migration Security Energy Financial Services Healthcare & Life Sciences Media & Entertainment Public Sector Telecommunications AWS …
eMite’s highly scalable CX Intelligence platform is already hosted on AWS, making its award-winning technology a natural fit for Amazon Connect and AWS Marketplace. Americas +1 (800) 834-1060, CX Intelligence for Amazon Connect by eMite is the key to unlocking better insights. Connecting to multiple data sources, such as SalesForce and Service Desk, eMite empowers you to correlate that data with your Amazon Connect data making contact center managers’ lives easier and giving them the information they need, right at their fingertips.
CX Intelligence for Amazon Connect by eMite Contract. Sold by: Prophecy Americas’, Inc. Advanced real-time and historic data visualization via dashboards and wallboards for Amazon Connect powered by eMite . Continue to Subscribe.
eMite CX Intelligence brings together data from a customers’ contact center software and combines that with data from many other systems to deliver both real time and historical data to visualize issues with sales or service experience. CX Intelligence presents an easy to use, visually appealing and highly configurable experience.
CX Intelligence for Avaya Aura CMS by eMite is the key to unlocking better insights. Connecting to multiple data sources, such as Salesforce and Zendesk, eMite empowers you to correlate that data with your Avaya Aura CMS making contact center managers’ lives easier and giving them the information, they need, right at their fingertips.
eMite launches new solutions for Genesys customers. Sydney—15 January 2020 — Prophecy International is pleased to announce that its subsidiary eMite has launched a new product offering as part of its CX (Customer Experience) Intelligence platform and is a major sponsor at the Genesys Global Sales Kick Off in Orlando, Florida.
Intelligence platforms. eMite CX and Operational intelligence platform is a real-time advanced analytics and business value dashboard solution designed to dramatically enhance Contact Centre and IT Operations business performance. Available as a Software-as-a-Service (SaaS) cloud solution, eMite is used in Contact Centres and IT departments across five continents.
eMite ’s SaaS based CX Intelligence platform hosted on Amazon Web Services has now been listed on the global Amazon Connect Technology Partner site (https://aws.amazon.com/connect/partners/). Marketsandmarkets.com estimates that the contact centre analytics market is expected to grow to USD$1,483.6 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 15.9%.
